Home Contact
Contact

We're here for you.

Whether you need product support, want to discuss an enterprise deal, explore a partnership, or just have a question — we respond to every message. Humans, not bots.

Support channels

Reach us however works best for you.

Live Chat

Instant answers from our support team directly in the app or on this website. Available every day, 8 AM – 10 PM UTC.

Online now · avg. reply in 3 min
Start chat

Email Support

For complex issues that need a detailed response with attachments, logs, or screenshots. Every ticket gets a named human owner.

support@airmouse.ai Typical response: under 4 hours
Send email

Enterprise Phone

Dedicated phone support for Enterprise plan customers. Direct line to your named success manager — no hold queues, no scripts.

+1 (415) 800-MOUSE Enterprise customers only
Get Enterprise
Send a message

By sending this message you agree to our Privacy Policy. No spam, ever.

We respond within 4 hours Business days, 6 AM – 11 PM UTC

Every message goes to a named team member — not a ticketing queue. We read your full context and respond with an actual answer. If we need more info, we'll ask exactly one clarifying question.

Before you write…

Offices

Find us around the world.

Remote-first, but with hubs in four cities for in-person collaboration, enterprise meetings, and team gatherings.

San Francisco, HQ

340 Pine St, Suite 800
San Francisco, CA 94104

Mon–Fri · 9 AM – 6 PM PST

New York City

99 Park Avenue, 24th Floor
New York, NY 10016

Mon–Fri · 9 AM – 6 PM EST

London

22 Bishopsgate, Floor 38
London, EC2N 4BQ, UK

Mon–Fri · 9 AM – 6 PM GMT

Singapore

One Raffles Quay, North Tower
Singapore 048583

Mon–Fri · 9 AM – 6 PM SGT

Business

Enterprise and commercial inquiries.

Deploying AirMouse AI to a team of 50 or more? Looking for custom integrations, dedicated support, or a private cloud deployment? Our enterprise team is ready to design a solution around you.

  • Custom pricingVolume-based contracts, annual invoicing, and multi-team licensing available
  • Dedicated success managerA named technical contact, on-call for your team's questions and escalations
  • Private deployment optionsOn-prem or VPC deployment with air-gapped AI model support
Enterprise overview Email sales directly →

Talk to sales

Fill in your details and a solutions engineer will reach out within one business day to schedule a personalised demo.

Partnerships

Let's build something together.

We partner with productivity tool makers, enterprise software vendors, AI labs, and hardware companies. Our integration platform makes it easy to build deep, mutual value.

Technology API integrations, native SDK embeds, co-development
Go-to-market Joint marketing, co-selling, channel partnerships
Resellers Authorised reseller programme with revenue share
partnerships@airmouse.ai
Why partner with us?

Reach 12M+ power users who love their tools.

AirMouse users are the highest-engagement segment in productivity software — they're early adopters, high earners, and passionate about the tools that make them better.

  • Co-marketing reachCo-authored blog posts, newsletter features, and in-app discovery for integrations
  • Technical supportA dedicated partner engineering contact to help you build a world-class integration
Press & media

Covering AirMouse AI?

Press enquiries Response within 2 hours

Journalists, analysts, podcast hosts, and newsletter writers — we're happy to provide quotes, data, executive interviews, and embargoed previews for significant pieces.

press@airmouse.ai

Press kit includes

  • Company logo suite (SVG, PNG, dark + light)
  • Product screenshots and videos
  • Founder headshots and bios
  • Company fact sheet and statistics
  • Boilerplate company description
Download press kit

Recent coverage

"AirMouse is what Raycast would look like if it could hear you" — The Verge "A productivity multiplier with the polish of an Apple product" — WIRED "The $42M Series B that shows AI tools are maturing" — TechCrunch
Follow along

Stay connected wherever you are.

From daily tips on X to engineering deep dives on our blog — we share what we're learning every day.

X (Twitter)

Daily tips, product teases, and hot takes on the future of AI — straight from the team.

@AirMouseAI · 38k

GitHub

SDKs, CLI, protocol layer, and community contributions. Star us to follow the build in real time.

github.com/airmouse · 4.2k ★

LinkedIn

Company news, hiring announcements, and thought leadership from our leadership team.

linkedin.com/company/airmouse

Discord

The most active AirMouse community. Get help, share workflows, and chat directly with the core team.

discord.gg/airmouse · 9k
Support FAQ

Quick answers to common questions.

Live chat is typically under 3 minutes. Email support responds within 4 hours on business days. Enterprise customers on the Dedicated Support plan have a 1-hour SLA for critical issues, 24/7.
Platform and OS version, AirMouse app version, the exact steps to reproduce the issue, and a screenshot or screen recording if possible. The more detail you provide, the faster we can fix it. You can also export a diagnostic log from Settings → About → Export diagnostics.
Go to Settings → Subscription in the app, or visit your account dashboard at app.airmouse.ai/billing. You can cancel anytime — your Pro features remain active until the end of your current billing period, then you revert to the free plan. No fees, no dark patterns.
Yes. We offer a full refund within 14 days of any Pro or Enterprise purchase, no questions asked. After 14 days, reach out to support and we'll evaluate on a case-by-case basis — we're fair-minded about this.
Email press@airmouse.ai with your publication, the piece you're working on, and your deadline. We honour embargoes and provide early access to major announcements for journalists who request in advance. Typical lead time for briefings is 5–10 business days before publication.
Please use our responsible disclosure form at airmouse.ai/security/report, or email security@airmouse.ai with PGP encryption (key available on our security page). We acknowledge within 24 hours, aim to fix critical issues within 7 days, and credit researchers in our Hall of Thanks.
Response times

Speed that earns your trust.

0
Live chat avg. reply
0
Email response SLA
0
Satisfaction score
0
Enterprise support